Sign in without a password
Open the Kettle website and choose the account sign-in option.
Enter the email address used for your Kettle account.
Open the sign-in email and follow its link.
Use the same email address each time so you return to the correct account.
If the email does not arrive
Check the spelling of your email address.
Look in junk, spam and other inbox folders.
If you requested several links, use the newest email.
If the link no longer works, return to sign-in and request a fresh one.
If your SIM is missing
Check that you signed in with the email used for the order or Community SIM application. A saved application or funding code does not mean a SIM has been activated.
Contact support if the account still looks wrong. Never forward a sign-in link to anyone, including support: it can give access to your account.