Use the card option in Billing
Sign in and select the paid SIM you want to update.
Open Billing and choose the card-update option when available.
Read and agree to the card-storage information.
Enter the card in the secure Stripe page and complete any bank authentication.
Return to Kettle and check the confirmed card details.
What the update does
Saving a card does not itself take a payment. It does not automatically settle an unpaid renewal or restore service. Check those statuses separately.
The card belongs to the selected SIM’s payment arrangements. If you manage several SIMs, check each one rather than assuming all cards changed together.
If the update is incomplete
A return to Kettle is not always proof the bank completed authentication. Use the available check-update option or contact support. If Billing does not offer a card update for your connection, ask us for help.
Community SIMs
A Community SIM recipient does not need a card for the funded recurring plan. Optional paid extras are separate.